Your license and refund terms.

Your purchase

US$19, charged in USD, plus applicable taxes shown before payment. One person may activate 4 installations shared across Windows and browser profiles, including for their own work. Each Windows installation and each browser profile counts separately; Windows + Chrome on one PC uses 2 slots. This is not a shared team account.

Trial and updates

The 14-day trial starts only when you explicitly start it on an installation, without an account or card. Each installation has its own trial period. Purchased Pro features remain usable; compatibility and maintenance updates are included. Browser auto-updates do not remove those purchased features. Future separate new modules may be sold separately and require an explicit purchase. No automatic renewal.

Activation and offline use

Initial activation, purchase recovery and device release require internet access. A previously verified license supports offline use. A refund or other valid revocation removes Pro access when the app receives the online result; original files and basic tools remain available.

Refund requests

You may request a refund within 14 days of purchase by emailing support@pinumo.com with the order number and purchase email. We will check the order and reply. Approved refunds use the original payment route; processing time depends on the payment provider and your bank. A full refund revokes the Pro license. This policy does not limit mandatory consumer rights.

Third-party services

Checkout is handled by Creem. Its buyer terms also apply to payment processing. Optional online providers configured by you have their own terms, costs and data handling. The Pinumo Pro license does not include those provider charges.

Contact

For purchase, license or refund questions, contact support@pinumo.com. Keep a copy of your order email so you can find the license later.

Creem Buyer Terms ↗

Updated: 2026-11-11